Labuan Bajo, the gateway to the wonders of Komodo National Park, is becoming increasingly popular as a world-class travel destination. Unfortunately, along with the rising interest from travelers, there has been a surge in scams by individuals posing as travel agents. Many tourists, both local and international, have fallen victim to fake agencies that offer cheap prices but disappear after receiving payment.
To ensure your trip to Komodo is safe and enjoyable, it’s crucial to know how to choose a trusted and professional travel agency. Here are some important tips:
1. Check the Agency’s Legality
Make sure the travel agency you choose is officially licensed by the government or tourism associations such as ASITA (Indonesian Association of Travel Agents). Professional agencies usually display their legal entity (such as PT or CV), office address, and verifiable contact information on their website, Google Maps, or social media profiles.
2. Don’t Be Fooled by High Follower Counts or Attractive Content
Social media can be deceiving. Many accounts appear large because they have a high number of followers or visually appealing content. However, followers can be bought and content can be artificially enhanced. What’s more important is reading reviews from real customers, paying attention to comments and engagement, and evaluating how the account responds to inquiries or handles complaints.
3. Avoid Paying to Personal Bank Accounts
A legitimate and trustworthy agency will always use a company bank account for transactions. Avoid agencies that only provide a personal account name without an official receipt or cooperation agreement.
4. Check Verified Reviews on Independent Platforms
Use independent platforms such as Google Maps, TripAdvisor, or travel communities on Facebook and other forums to read more objective reviews. These reviews are usually more reliable and harder to manipulate.
5. Beware of Prices That Are Too Cheap
Prices that are too low can be bait. A trip to Komodo involves real operational costs including fuel, crew, meals, national park permits, and more. If the price seems too good to be true, chances are something is being compromised or you may not receive any service at all.
6. Ensure the Agency Has a Physical Office and Local Team
Professional agencies typically have an office you can visit or local staff available to assist you during your trip. A physical presence shows commitment and accountability.
7. Request a Clear Itinerary and Cancellation Policy
Before making a payment, ask for a complete itinerary, detailed information on the included facilities, as well as payment terms and cancellation policies. Transparency is a sign of professionalism.
If you’re looking for a travel agency that meets all the above criteria including legality, transparency, professionalism, and reputation, Visit Bajo is the right choice.
Officially Registered
We operate under PT. Pesona Wisata Bajo, a fully licensed company based in Labuan Bajo with complete permits from the relevant authorities.
More Than Just Social Media Presence
We don’t rely solely on followers or polished content. We build trust through genuine reviews from satisfied customers.
Secure Payments via Company Bank Account
We only accept payments through an official business account under our company name to ensure your transaction is safe.
Real Reviews on Independent Platforms
Our customers openly share their experiences on Google, TripAdvisor, and various travel communities.
Reasonable Prices That Reflect Quality Service
We offer competitive, transparent pricing that matches the premium level of service and comfort we provide.
Local Team and Physical Office in Labuan Bajo
With a dedicated office and professional crew based in Labuan Bajo, we are ready to assist you directly at any time.
Clear and Official Travel Documents
Each booking comes with a complete itinerary, facility details, and clear payment and cancellation policies.
Don’t risk your holiday. Contact Visit Bajo, your trusted travel partner, to explore the beauty of Komodo safely, comfortably, and memorably.
+62 853 3838 7061
info@visitbajo.com
Jln. Melati, Gorontalo, Labuan Bajo, Manggarai Barat, Nusa Tenggara Timur. 86763
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